We respond within a day
One of the founders reads every new inbound. You hear back within a working day with a short set of questions.
CONTACT
Let's see if we're a fit.
Tell us about your brand. We respond within one working day. A thirty-minute discovery call comes before we quote scope.
01 · PICK A CHANNEL
Three ways to reach us.
No contact form. Pick whichever gets you to a response fastest.
FASTEST
Send a message with a short brief about what you want to build. We reply the same day during working hours.
Start a WhatsApp chat
DETAILED
For longer briefs, RFPs, or anything that benefits from attachments, write to partnership at kugie.app.
Send an email
SCHEDULED
Book a call
Pick a thirty-minute slot on our calendar. Good for the initial discovery conversation once you have a brief.
Book thirty minutes
02 · WHAT HAPPENS NEXT
From first message to signed engagement.
Calm pace, one step at a time. You will always know what we need from you and when we will respond.
We take a discovery call
A thirty-minute call to understand your brand, your stack, and whether an embedded team is the right fit for where you are.
We send a written proposal
A one-page proposal with scope, engagement model, and starting retainer. If things line up, we schedule a kickoff.
03 · COMMON QUESTIONS
Things people ask before reaching out.
FIT
Do you only work with lifestyle and F&B brands?
Lifestyle and F&B is where our muscle memory lives, so clients in those verticals get the fastest value. We take on other brands when the scope fits how we build.
BUDGET
What does an embedded retainer cost?
Retainers scale to team size and scope. Starter begins low and grows as the partnership grows. See the pricing page for tier ranges.
LEGAL
Do you sign NDAs?
Yes. We sign mutual NDAs before any discovery call on request. Our standard master service agreement also includes confidentiality clauses.
TECHNICAL
What stack do you use?
Next.js, React, TypeScript, Sanity, Shopify, and Postgres form the core. We pick tools to match the business, not the other way around.
LOCATION
Are you based in Jakarta?
Yes, the core team works from Jakarta. We meet clients in person when it helps, and most collaboration is through Slack, Linear, and video calls.
CALENDAR
How does Ramadan and Lebaran affect timelines?
Expect a one-to-two-week slowdown around Lebaran. We plan around it at the start of any engagement and make up pace before and after.